Guests:
- Beth Conklin - State Collection Service
- Jack Gordon - WebRecon
- Heath Morgan - Malone Frost Martin
- Chris Repholz - The CCS Companies
Topics:
DISCUSSION TOPICS
- Training collectors on Regulation F. Are you finding that collectors are ready for next week? What do you think is going to be the biggest problem area for collectors once Regulation F goes into effect? How should agencies be untraining collectors after they have spent years learning a certain way to do things?
- More companies are embracing the four-day workweek (https://www.nytimes.com/2021/11/23/business/dealbook/four-day-workweek.html). What are the pros and cons for the ARM industry?
- Is networking still as important today as it was in the past? What are some of your tips for being a successful networker (https://www.cnn.com/2021/11/16/success/network-get-job-feseries/index.html)
- Compliance has become a competitive differentiator in the ARM industry; companies are using their approach or legal record as a tool to win new business. How should companies incorporate their compliance with Regulation F into that discussion?
- Something you have read/watched/heard or something you are thankful for.
Show notes

