How do you communicate sustainability in a way that actually reaches people – across thousands of hotels, brands and audiences? In this episode of Sustainability Review Podcast, Matthew Campelli is joined by Marjorie Pittet, VP of Sustainable Operations at Accor. Together, they explore how sustainability communication works at scale in a global hospitality business – and why experience, not messaging, is often the most powerful way to engage people. From the guest journey to internal te...