On today's episode of The Squeal, Jack Kelly (PIC Key Account Manager) leads a conversation with Saskia Bloemhof (PIC Genetic Services Director) and Megan James (PIC Genetic Services Geneticist) to explain the value of an index point. The group explains what an index point is, how it is determined, how often the data is evaluated, and how it can play a role in making improvements in a system.