Bybreen Samuels is in conversation with Milena Milankovics. She's a Transformational Change Manager working in management and information technology. Milena sees tech as the key to change. She's dedicated to building a digital world designed for all. In particular, she wants to empower aging people to be a part of it.

Tune into this episode of The Smart Years to discover the:

• Examples of non-developer roles
• Meaning of artificial intelligence
• Resource that is fueling the information age
• Business advantage of customer engagement
• Reason why new technology needs older people
• Characteristic tech newbies can rely to move into tech
• A.I. product that will wipe out this business within 5 years
• Rationale for why all businesses will become tech businesses
• Benefit of consulting with non-profits for product development
• Hungarian and Romanian team approach to overcome unconscious bias

Recommended Resources:

Book

Technically Wrong - Sara Wachter-Boettcher

Resource

Elements of A.I. - Free online training course offered by the University of Helsinki