In this episode of the #29DaysOfMagic Tyra Searcy, a product manager shares her journey from customer care to product management. Tyra discusses the importance of empathy in customer service, the challenges of balancing work and personal life, and her moments of self-discovery. She emphasizes the need for kindness and critical thinking in today's world, especially in the context of misinformation and social media. The conversation highlights the significance of being bold, trusting oneself, and the power of discernment in navigating life and career choices.Learn more about your ad choices. Visit megaphone.fm/adchoices