The Reflecting Pool
The Reflecting Pool
CHDS Podcast
Adaptive SOPs
11 minutes Posted Apr 18, 2017 at 5:06 pm.
0:00
11:04
Download MP3
Show notes

Standard operating procedures (SOPs) guide emergency responders in a crisis, providing predetermined steps to manage anticipated events. However, modern disasters often manifest as complex systems and produce unanticipated outcomes.  As a consequence, the application of prediction-dependent SOPs to prediction-defiant scenarios yields ineffective emergency management. In this podcast, Shawn Harwood (cohort 1505), Assistant Attache / Supervisory Special Agent for Homeland Security Investigations (DHS/ICE) proposes two practical, executable means of integrating adaptability into SOP-driven crisis response: the use of prompts and crisis co-pilots.  Both of which help an emergency responder identify divergence from predicted behavior and encourage adaptation in the field.