Service is all a business really has to sell. Every business has competitors selling the same thing it sells. Service -- or the lack of it -- is what sets a business apart. Successful retailers have this figured out. In an ironic twist, the very people who were counted out by big box stores a few decades ago are seeing the big box retailers being creamed by the internet, which leaves an opportunity for smart mom and pop retailers to find their niche in offering good service. Smart retailers are doing that now. Those who don't are dead, but just don't know to lie down. <hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>

A Hurricane Primer.

 Long-time writer and essayist Frances Coleman shares her insights. The South is not all magnolias in the moonlight. Neither is it all racism and violence. Southerners are just like you. Listen and see.Frances Coleman worked for newspapers for more than 40 years. She's been a reporter, editorial writer, columnist and editorial page editor. She has been heard on the BBC and the Rachel Maddow show, and had her column distributed nationwide. Hosted on Acast. See acast.com/privacy for more information.