The QTS Experience
The QTS Experience
Dave McCall
Ep. 255 - James Brogan: The Most Important Number on a Job Site That No One Is Measuring
58 minutes Posted Jul 22, 2026 at 1:41 pm.
A Gaelic footballer walks into a data-center podcast
Culture as bedrock: measure the inputs, not the score
Scaling culture when you’re hiring thousands
What PepTalk does: feedback from the field, and morale as a leading indicator
The blind spot: why the once-a-year survey misses it
The data: low-morale stretches vs. high-incident stretches
People leave unsafe sites: retention as the early warning
Construction vs. operations: human error and reinforcement
Staying alert in a “fully operational Death Star”
Reading the site like a body: must-have or nice-to-have?
Measuring the truth, and the one big takeaway
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58:29
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Show notes
When James told me the best early warning for a job-site injury isn’t a safety number, I said what you’re probably thinking — that’s ridiculous, and how would you even measure it? What came next changed how I look at it. Come find out what the number is.
Chapters:
Links / References
James Brogan (guest) — LinkedIn: https://www.linkedin.com/in/jamesbrogan1/
Bernard Brogan (co-founder) — LinkedIn: https://www.linkedin.com/in/bernardbrogan/
PepTalk — website: https://www.peptalk.com
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