In this episode of The Pulse: Examining the Business of Healthcare, Lori Cox sits down with Karen Bowman, FACMPE, CPC, CPMA, to discuss staffing solutions, specifically how she attracts and retains top-tier talent. With more than 40 years of experience, Karen shares insights on: Networking with AAPC local chapters Being a leader vs. being a boss The value of an open-door policy Offering unique benefits to employees Managing work/life balance Overstaffing vs. understaffing Training new employees