Ken Ringdahl, Chief Technology Officer at Kantata, joins Banoo on the podcast to discuss AI and its impact on professional services. They dive deep into the benefits and key opportunities that GenAI is creating for PS firms through operational efficiency, how to get started using a phased approach, and how to ultimately use AI to enhance customer and employee experiences.&nbsp; Other topics include: <ul><li>The Gartner GenAI hype cycle and how AI can benefit PS organizations</li><li>The primary focus areas for development and planning in PS</li><li>The impact on employee and talent experience</li><li>The risk associated with not adopting an AI forward strategy</li><li>The importance of clean data sources to maximize AI effectiveness</li><li>How Kantata is utilizing AI to help our customers to be more efficient</li></ul> <hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

Ep. 67 - Beyond Billable Hours: Rethinking IT Consulting Practices w/ Doug Baxter

Our goal is simple: to give professional services leaders a place to go to be inspired and tap into expert advice, trends and best practices in our collective pursuit of excellence. From agencies to IT services and every PS organization in between, our hosts and guests will provide the insights you need to drive a resource first organization and do what you do best, only better. Hosted on Acast. See acast.com/privacy for more information.