“The dogs that didn’t bark during the pandemic”, according to an article by The Guardian, GDS has been heralded as incredibly innovate. But why specifically? And what lessons can we learn?

In this episode with guest, Dan Wong (Senior PM, Truelayer), we covered...

1. Finding innovation in a surprising place

2. Specific things they did well, such as implementing a Design System, effective SEO & open-source code

3. Under-estimating the backlash to change