We’re doing something a little different on the podcast: we’ll be talking about our approach to figuring out what works for District residents. Each episode will explore a different step in how we’re trying to better serve the District: Listen. Design. Do something. Test. Decide. And Repeat. In this episode, Lab Director Sam Quinney and Deputy Director Katie Gan will walk you through step 2 in our scientific approach to public service - Design.We want to know what you think about The Podcast @ DC! Take our quick listener survey here: tinyurl.com/thepodcastatdc.Music from filmmusic.io"Loopster" by Kevin MacLeod (incompetech.com)License: CC BY (creativecommons.org/licenses/by/4.0/)