Some careers in public service can be extraordinarily broad and provide experience of enormous variety. In this episode, Eliot Wilson talks to Andrew Natsios, now an executive professor at the Bush School of Government and Public Service at Texas A&M University. He describes his time as chairman of the Massachusetts Turnpike Authority, drafted in to save the "Big Dig" in Boston, which was mired in problems, and how he turned the programme around in a matter of months. He also recounts his service as administrator of the US Agency for International Development, pioneering partnership between the public and private sectors and introducing prominent US branding on to American-provided assistance.

Richard Brown on London's future - a capital in pivot

With businesses in every sector facing change, three leading consultants have combined to create a new, broad-based offering for adaptation, refocusing and restructuring. Writer and director Mark Heywood (inkjockey), behavioural scientist Christian Hunt (Human Risk) and strategic adviser and writer Eliot Wilson have founded Pivot Point, a multi-disciplinary practice to help companies deal with change, manage risk, plan and embed their culture and strategy, and co-ordinate their communications and image.This podcast explores the inevitability of change, how we can frame it on our own terms and how we can own our Pivot Point.