Joann Miller teaches Microsoft Office and other computer skills at an Adult School in the Bay Area. She also happens to be my mother. We talked about the challenges she faces as she tries to provide an affordable service to folks who need certification in order to do their job better. Sometimes it can be difficult to reach students, and other times navigating the public school system can be more complicated than expected. Together, we talk about what folks of all ages need to to in order to be marketable in the economy of tomorrow.