Eric is a Contact Center Outsourcing expert who specializes in business development, sales, customer engagement, employee retention and technology solutions. He currently serves as the Co-Founder and President of Leading Edge Connections, LLC. A revolutionary business approach to the outsourcing contact center business that provisions solutions in such a way to keep their clients on the leading-edge of success. Eric also moonlights as an Executive Coach and Life Coach consulting on numerous areas of business and life expansion.

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