Dean Lloyd Minor welcomes Katharine Manning, author, victim rights attorney, and expert on empathy in the workplace, for a conversation about how to support people in distress. They discuss the universal needs of people who have experienced traumatic situations, from being victims of a crime to losing a loved one. They also explore effective ways to respond to people who have confided problems, strategies for coping in professions that are emotionally trying, and how leaders can cultivate a culture of empathy and mental wellbeing at work.