046: Pamela Jett from The Mindfluence Revolution

046: Pamela Jett

42 minutes Posted Jan 20, 2016 at 10:30 am.

] Dr. Matthew introduces Pamela.

] What was Pamela's “prison” experience like?

] How do the words we choose make all the difference?

] Number one reason people quit is because they don't like their boss.

] Pamela shares an example between good and bad ways to talk to others.

] What does Pamela do when she gets push back from others on the specific words they're using?

] Leaders need to be aware of their impact with the words they're using.

] People remember when you don't say please and thank you, more often than when you do.

] Wonder why turnover is high? It's probably you.

] How can leaders leverage their communication choices to increase engagement?

] Pamela shares tips on how to improve your communication.

] Over 60% of Americans have no idea what their impact is on their company.

] Employees don't feel connected or that their work makes a difference.

] In the absence of good information, people make things up.

] Leading a team that works well is not a 'soft' skill. It is a critical leadership skill.

] How can we enhance our emotional intelligence?

] Check out Pamela's books: Communicate to Keep 'Em and Got EQ?

] Sign up to Pamela's Brain Wrinkle newsletter.

] Challenge of the week? Pay attention to your choice of words and tone of voice.

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Show notes

Pamela Jett is a communication skills expert with a strong focus in leadership and employee engagement. She is also a professional speaker and the author of two books, Got EQ? and Communicate to Keep 'Em. Pamela talks to Dr. Matthew on how to become a better leader and communicate using specific words that will increase employee engagement.

Key Takeaways:

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Mentioned in This Episode:

http://www.mindfluencerevolution.com/

www.jettct.com/

https://www.linkedin.com/in/pamela-jett-csp-b228475

Communicate to Keep 'Em by Pamela Jett

Got EQ? by Pamela Jett

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