Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
VUCA and YOU - How to Lead in Ambiguous Times
4 minutes Posted Apr 6, 2023 at 12:30 pm.
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This is the final installment in Dr. Michelli's four-part series on leading through VUCA (Volatility, Uncertainty, Complexity, and Ambiguity).  In this episode, Dr. Michelli provides tips for navigating business Ambiguity.