Here's a question for you, if you could, would you go back to the way it was before COVID-19? Let's imagine you could flip a switch that would re-instate your life and your business to how it was in November of 2019? Before you decide, let's also assume you didn't lose your business, you experienced no family member's death, and remained in relatively good health.
Given those parameters, would you flip the switch? For me, the answer is a resounding NO!
For more about Stronger Through Adversity, visit <a href='https://www.josephmichelli.com/stronger-through-adversity/'>https://www.josephmichelli.com/stronger-through-adversity/</a>.

The Gifts of the Pandemic | Stronger Through Humility & Vulnerability

New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more.



At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.