Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
Customer Experience Lessons from Informal Townships [South Africa Part 2 of 3]
4 minutes Posted Jul 18, 2019 at 2:23 pm.
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Show notes

In this week's episode, Dr. Michelli discusses truths that emerged from time spent at an informal settlement in South Africa.