Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
Do not Forget to Sprinkle Emotion on Top of Branded Storytelling
3 minutes Posted Mar 14, 2019 at 3:28 pm.
0:00
3:42
Download MP3
Show notes

This week Dr. Michelli explores the importance of telling stories with “emotions that pull for action" because of an outstanding example that recently surfaced on Twitter.