Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
Small is the New Big: Customer Experience Excellence One Opportunity at a Time
5 minutes Posted Nov 3, 2017 at 1:50 pm.
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Show notes

In this week's episode, Dr. Michelli discusses how customer experience excellence can be achieved without large expenditures or adverse impact on productivity.