Dr. Michelli begins a series based on his soon-to-be-released book <em>Leading the Starbucks Way</em> which can be pre-ordered now at <a href='http://www.amazon.com/Leading-Starbucks-Way-Principles-Connecting/dp/0071801251'>Amazon</a>, <a href='http://www.barnesandnoble.com/w/leading-the-starbucks-way-joseph-michelli/1114977973?ean=9780071801256'>Barnes and Noble</a>, and <a href='http://800ceoread.com/book/show/9780071801256-Leading_the_Starbucks_Way'>CEO Read</a>.  You can request a preview by clicking <a href='mailto:kelly@josephmichelli.com'>this link</a> and typing "Exclusive" in the Subject Title.  <br>

Passion Drives Purchase

New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more.



At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.