Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Marc Berman, CEO & Managing Director The Mallett Group.  TMG is a 23 year old boutique loyalty and relationship marketing consultancy.

Welcome to the show Marc, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...