How customer loyalty works with restaurants. Long story short, after the third purchase, you probably have a customer for life.

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I'm Jason Littrell and my company JLOS is an operating system that delivers awareness and sales to mission-driven hospitality and spirits brands.

<a href="Getonthephonewithjason.com" target="_blank">Getonthephonewithjason.com</a>

<a target="_blank">917.993.9169</a>

<a href="mailto:Jason@jlittrell.com" target="_blank">Jason@jlittrell.com</a>

<a href="JLOS.io" target="_blank">JLOS.io</a>

<a href="Shor.by/littrell" target="_blank">Shor.by/littrell</a>

Elevator Pitch

The stories of the known and unknown bars and restaurants that tie our cities together.

Welcome to Bar Diaries. Interviews with the bar and restaurant owners and managers who keep the block together.

Formerly the OpsNerd podcast (check out Hospitality Strategy Lab for all the ai, automation, and guest psychology your heart could desire!)

Bar Diaries interviews the heads of state in the last estate of hospitality.

The Road to Bar Diaries

The Littrell Show Podcast (2020)--&gt; OpsNerdThe OpsNerd Podcast (2023) --&gt; Bar Diaries (2025)