The Lending Buzz
The Lending Buzz
PROGRESS in Lending's Tony Garritano
Using AI To Improve The Customer Experience
16 minutes Posted Nov 12, 2021 at 2:54 pm.
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First up, in The My Take Section, I talk about new data that reveals how struggling homeowners are surviving COVID-19.

From there, In The Spotlight Section Special Guest Ashish Bisaria, EVP and Global Head of the Customer Experience practice at Firstsource, talks about how AI tools can improve the customer experience.

Check out the conversation here: