In this episode, I talk with Charlie Protzman about how to leverage lean in the healthcare industry.  Charlie gives us some great history around PDCA as well as a deep dive into a few case studies where he applied the BASICS Lean Implementation Model in hospitals.  

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This podcast offers business solutions to help listeners develop and implement action plans for lean process improvement and implement continuous improvement projects, cost reductions, product quality enhancements, and process effectiveness improvement. Listeners come from many industries in both manufacturing and office applications.