Show notes
In this episode, Ben Firth speaks to Kate Stanfield, Director of Knowledge Management at Collas Crill about some of the differences between working at large and small law firms and the opportunities for innovation and differentiation with technology.
In the conversation, Ben and Kate discuss the importance of investing in technology that answers business needs, and how firms are fighting against the business model of the billable hour when it comes to implementing knowledge technology. Kate shares her experience of the product selection process and choosing technology that not only addresses the business functionality requirements but is also meets the needs of the people using it.
In the conversation, Ben and Kate discuss the importance of investing in technology that answers business needs, and how firms are fighting against the business model of the billable hour when it comes to implementing knowledge technology. Kate shares her experience of the product selection process and choosing technology that not only addresses the business functionality requirements but is also meets the needs of the people using it.