My guests today are Colin Eagan and Jeffrey MacIntyre. Although they work for different companies, Colin and Jeffrey share a common focus: how information technologies might offer more personalized experiences. They co-authored an article on the subject for A List Apart and Jeffrey gave an excellent presentation based on that material at this year’s IA Conference, which led to this interview. See full show notes at: https://theinformed.life/2024/07/14/episode-144-colin-eagan-jeffrey-macintyre/