3, 47 - Does Your Customer Really Understand?

Come join The HVAC Jerks (Rich, Kevin, and Anonymous Joe, IF he can be found) each week as they discuss everything in the HVAC industry from news and technical stuff, right down to stupid customer stories and how "not to do it". If you work in the heating, air conditioning, plumbing or electrical trades, or hope to in the future, spend some time with us; you'll have a lot of fun, and you might even learn something.