Join us on this episode of The GAF as Scott speaks with John Roca from Sydney City Lexus and Sydney City Toyota.
Scott asks John to share with us what true customer service looks like, why it's so important and how to set yourself apart from the rest. 
It is a great listen with John's uncomplicated, proven approach and tips.

Episode 22: The Band is back together

Scott Fitzpatrick presents The GAF. Essential conversations and frameworks for all advisers. 
Scott shares an insight into the 20 years of experience as a leader in the field of wealth advice. The essential conversations and frameworks for all professionals to develop and enhance their skills to work in the high net wealth space successfully. Join Scott fortnightly to delve into the essential conversations needed for all advisors to enhance their tool kits.