2023 brings the connected home industry to a critical juncture as network service providers (NSPs) navigate the effects of the different industry crisis and face an uncertain economy. On the other hand, consumer's behavior has changed as a result of both the COVID 19 pandemic, energy crisis, and the unexpected inflation that profoundly affects their income.  Engagement and retention are therefore emerging as critical success factors for NSPs.

We discussed with Leopold Diouf, senior vice president of the product division of VANTIVA, about how the industry is responding to the market dynamics set to unfold over 2023.

Get more information at vantiva.com 

Production: Stereolab - Music: Tiny Music