The Freight Pod
The Freight Pod
Andrew Silver
Ep. #69: Harish Abbott, CEO & Cofounder, Augment
1 hour 27 minutes Posted Jun 10, 2025 at 9:00 am.
Sponsor message and episode intro
“Logistics is broken”
How Augment's Augie is solving it
The idea for Augment
Key insights in customer research
Lessons from past experience
Building at the speed of AI and AI competitors
Approach to building Augment
Soliciting new business amid AI fatigue
Turnover and burnout in brokerages
Augment’s $25M raise and what’s next
What success looks like in 5 years
Founding advice and guiding principles
0:00
1:27:29
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Show notes
This week, Andrew sits down with Harish Abbott, CEO and cofounder of Augment, the AI teammate for logistics. Harish says, “Logistics is broken,” and in this episode, he goes deep into just how broken, talking about the inefficient ways information is shared between numerous parties on any given shipment. He talks about how overwhelmed operators are by emails and manual processes, leading to costly inefficiencies, a lack of time for creative work, high turnover, and burnout. The former CEO and...