Ep. #64: Shipper Panel: Insights from Top Food Shippers from The Freight Pod

Ep. #64: Shipper Panel: Insights from Top Food Shippers

1 hour 49 minutes Posted Apr 30, 2025 at 9:00 am.

Introduction and Sponsor Message

Introduction to Nicole and her role at Reser’s

Introduction to Andrew and his role at KeHE

Introduction to Marco and his role at Dole

Biggest surprise transitioning from brokerage to shipper

Balancing change vs. maintaining the status quo in a new role

Role of technology in managing carriers, procurement, and bids at scale

Balancing network changes with existing partner commitments

Carrier procurement approaches

Preferred solicitation methods: do's and don'ts for outreach

Designing your sales org around the customer experience

Impactful market trends and current challenges

What future innovation or solution is needed most in logistics?

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Show notes

In this episode, Andrew welcomes three seasoned logistics leaders with a unique perspective, having all started on the brokerage world before transitioning to the shipper side: Nicole Schuman, transportation procurement manager at Reser’s Fine Foods; Marco Vargas-Avila, director of U.S. logistics at Dole Packaged Foods; and Andrew Dafnos, director of supply chain at KeHE Distributors. Andrew and the panel cover: Balancing cost vs. service, the importance of understanding different provider mo...

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