How do you build a $1 billion direct-to-consumer business without relying on the traditional venture capital playbook? Forbes' Alex York sits down with Levi Conlow, co-founder and CEO of Lectric eBikes, to unpack how his company became North America’s largest e-bike brand. Despite a shrinking post-boom market, supply chain friction, and looming tariffs, Lectric continues to grow profitably by focusing on operational leverage, aggressive component negotiations, and a radically different approach to customer service.Subscribe to FORBES: https://www.youtube.com/user/Forbes?sub_confirmation=1Fuel your success with Forbes. Gain unlimited access to premium journalism, including breaking news, groundbreaking in-depth reported stories, daily digests and more. Plus, members get a front-row seat at members-only events with leading thinkers and doers, access to premium video that can help you get ahead, an ad-light experience, early access to select products including NFT drops and more:Stay ConnectedForbes newsletters: https://newsletters.editorial.forbes.comForbes on Facebook: http://fb.com/forbesForbes Video on Twitter: http://www.twitter.com/forbesForbes Video on Instagram: http://instagram.com/forbesMore From Forbes: http://forbes.comForbes covers the intersection of entrepreneurship, wealth, technology, business and lifestyle with a focus on people and success.Learn more about your ad choices. Visit megaphone.fm/adchoices