Shannon Wilkinson was among the first in the industry to establish an online reputation management (ORM) firm. Now, after more than 20 years in business, Shannon is a nationally recognized expert in digital reputation management. She is a frequent contributor to The Wall Street Journal’s “Crisis of the Week” column. She is the author of Reputation Reboot: What Every Business Leader, Rising Star & VIP Needs to Know. After becoming the first in her circle of friends to start a business, Shannon continues to share her knowledge by publishing extensive thought-leadership to educate the greater public and new prospects about how Google and online reputation management work.