The FinTech Report Podcast: Episode 30; Simon Burt, Head of Digital Customer Experience and Innovation, Newcastle Permanent Building Society Key Points: NPBS future is about Partnerships NPBS not trying to be a digital only bank, but wants to partner with fintechs to stay competitive and serve customers better Bank branches are now ‘digital classrooms’ for customers Open Banking will change the bank-customer relationship for the better Data first approach for decision making Merger pro...