<p><strong>Show notes:</strong></p><ul><li>Airbnb Design <a href="https://airbnb.design/">https://airbnb.design/</a></li><li>Music: When You Were Here by Fugue</li></ul>

#27 Dana Publicover: Empathy At Scale

The Etch Podcast gives you an inside look at the strategy, design leadership and innovation from experts across different industries who are actually doing it. 

Etch is a unique network of agencies, consultancies and experts that aims to provide more value to businesses than traditional agency models, by taking a people centred approach to all that we deliver. Our team is made up of hand-picked experts with unique backgrounds and experiences, located in London, Southampton UK and Cape Town, South Africa.