Show notes
On this episode of The Edge, host Courtney Montfort sits down with Cina Welch, President & CEO of FCCI Insurance Group to explore what it means to lead with both self-awareness and heart. Cina shares her 28-year journey at FCCI, from entry-level attorney to CEO, discussing how she's built a culture of respect and inclusion while driving strong business results. They dive into her "Swiss cheese leadership" philosophy and the power of intentional team building. Cina also reveals how adventure travel - from climbing Kilimanjaro to volunteering in rural Cambodia - has shaped her perspective on authentic leadership and the importance of embracing uncertainty while trusting your team. Connect with Cina on LinkedIn. Learn more about FCCI Insurance Group. Key Takeaways: Cina's journey from attorney to CEO at FCCI (1:47) The power of titles and authentic leadership (2:15) How Cina discovered her passion for insurance through helping people in their time of need (5:45) Breaking down barriers in insurance and attracting diverse talent (9:38) Creating cultures of respect and inclusion (10:05) How adventure travel builds leadership resilience (13:39) The Cambodia volunteering experience and gaining perspective on what we take for granted (15:45) Swiss cheese leadership theory and building complementary teams (20:50) The importance of self-awareness and feedback (23:01) Balancing urgency with important priorities (25:16) Building a legacy of empathy and strong results (29:36)
