Guest: Bill Wilson 

• Founder and CEO at InsuranceCommentary.com 
• Author of When Words Collide (and many more)  

Co-Host: David Princeton 

• Former guest of TDP & Pro vs Joe 
• Principal Consultant, AdvocateClaimService.com  

We will be discussing Bill's phenomenal book, When Words Collide: Resolving Insurance Coverage and Claims Disputes, with an emphasis on property claims.   

• RTFP 
• The role of the agent and the adjuster in insurance claims disputes 
• Educating insured's on the process of insurance claims disputes and denials  *
• The role of the restorer in insurance claims disputes   

The DYOJO Podcast - the INFOtainment podcast for the skilled trades, helping you shorten your DANG learning curve for professional development.   

New intro and outro featuring "Get Lifted" by Suganuts from his album Mr. Inappropriate and clips of the original TDP opening created by Ed "The Restoration Lawyer" Cross  

thedyojo.com/listen