The Drill Down
The Drill Down
Cory Johnson
Drill Down Ep. #249: NiCE (NICE:NYSE) CEO Scott
24 minutes Posted Dec 2, 2025 at 3:08 am.
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NICE is spending close to a billion dollars to push AI deeper into customer service and fraud prevention. CEO Scott Russell lays out why the company paid that premium, how the new platform fits into CX and Actimize, and what it means for profitability and partner dependencies.


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