In this episode, Scott Middleton gets refreshingly unfiltered about the week's disruptions — from calling out CEO ego in the remote-work debate (including his own) to exposing how widespread misreading of hospice rules is quietly failing patients who never get properly diagnosed, compensated, or cared for. The core takeaway: when a system consistently misinterprets its own rules — whether in leadership, data, or end-of-life care — the people who pay the price aren't administrators, they're patients.