Beth Johnson is the Chief Experience Officer at Citizens. In this episode, she shares her perspective on how businesses can use data to drive world-class customer experiences at scale. She explains the important role technology infrastructure and  data operations play in helping modern companies differentiate themselves and better meet the needs of their customers. 
Watch the video version of The Data Economy at redis.com/thedataeconomy
Produced by Eric Johnson from Lightningpod.fm

The world has changed drastically in the last two years and businesses have to change with it. The need to move to the cloud, create digital experiences, and operate in real-time is more prescient than ever.

The Data Economy is a podcast about leaders, like you, who use data to meet these new challenges. Michael Krigsman, Industry Analyst and Publisher of CXOTalk, sits down with executives at companies like Splunk, HP, UPS, Siemens, and EA to find out how they leverage data to power real-time experiences and create value in our modern economy. Listen to get a first-hand look into their business approach and learn how they use data to improve customer experience, increase business value, and stay at the forefront of the digital revolution.

You can watch the video version of each episode on redis.com/thedataeconomy.

If you’d like to learn more about data strategies and technologies your peers are leveraging, visit redis.com/business.