Show notes
The Joint Commission has never focused on staffing mandates before — until now. In 2026, everything changed. And most hospitals are still relying on paper records stuffed in filing cabinets to prove they're compliant.In this episode, Process Street CRO Jerry Dimos sits down with Dr. Sarah Inman, SVP of Healthcare Strategy at Improv and a former clinical staffing manager overseeing 400 nurses and patient care technicians. Together they break down what the Joint Commission's new Accreditation 360 framework actually means on the ground, why manual compliance processes are unsustainable in the middle of a nursing crisis, and how automation and agentic AI may be the only realistic path forward.Topics covered:The Joint Commission's brand new staffing mandates for 2026Why Joint Commission visits cause panic even in well-run hospitalsThe root cause of compliance failures — manual processes and lack of forward planningAccreditation 360 — shifting accountability from frontline nurses to the C-suiteThe gap between written policy and what actually happens on the groundHow Process Street automates clinical competency workflows and compliance documentationThe nursing crisis and why adding documentation burden without automation is dangerousWho should own the automation decision — nurses, CTOs, or CNOs?Where agentic AI in healthcare is headed over the next three to five years⏱️ YouTube Timeline



