Show notes
Welcome to Conversations in Higher Education! šRecorded live at EDUCAUSE 2025 in Nashville, this episode features Carrie Shumaker, a higher education CIO, for a candid conversation about the critical challenges facing colleges and universities today.In this episode, Carrie discusses:ā
Why higher education has lost public trust and how to restore itā
The growing disconnect between what institutions offer and what students needā
Leadership challenges for CIOs: cost pressure, transparency, and innovationā
Ensuring data privacy and transparency with students and vendorsā
Using AI to help students plan their pathway to graduationā
Reducing shadow IT through collaborative decision-makingā
Balancing rapid innovation with long-term system supportā
Why generational differences matter in how we communicate with studentsCarrie shares real-world strategies for bringing stakeholders together, making technology decisions collaboratively, and building trust over timeāall while managing the complexities of modern higher education IT leadership.Recorded at EDUCAUSE 2025 in Nashville, TennesseeGuest: Carrie Shumaker, CIO in Higher EducationHost: Jon Myer, Rackspace Technology - Myer Media#HigherEducation #EdTech #EDUCAUSE #CIO #TrustInEducation #DataPrivacy #ArtificialIntelligence #ShadowIT #HigherEdLeadershipYouTube Timeline



