Jordan Neuhauser, CMO at <a href="https://www.trulliaudio.com/">Trulli Audio</a>, has a passion for music that is matched only by his passion for authentic customer engagement. In today’s episode Jordan and I talk about how Trulli Audio is listening to customers, and — most importantly — reacting quickly and authentically, with personal engagement that reinforces the brand, and creates fans for life. If you’re looking to improve your customer engagement strategies, this episode will be music to your ears. You can follow Jordan on <a href="https://www.linkedin.com/in/jordanneuhauser/">LinkedIn</a>.

Inside the Minds of the World's CMOs

Welcome to The Copernican Shift (formerly, the CXM-Experience), the podcast that challenges you to change your perspectives about marketing, advertising, and digital channels. 

Join Sprinklr CXO Grad Conn and his guests for tips, insights, and strategies aimed at helping you embrace the new marketing world where customers are connected and empowered like never before — it's a Copernican shift that puts your customer in the center of the marketing universe. The podcast is occasionally irreverent, possibly contrarian, but always entertaining and informative. 

The Copernican Shift. Mapping perception to reality since 1543.