Marketers can learn a lot from software code management. Really. In our first episode of 2021 we look at how to use proven concepts from DevOps, to automate real 

relationships with our customers. It’s all about scale and automation — with a personal touch.

The Unexpected Devotion of Subaru Ambassadors

Welcome to The Copernican Shift (formerly, the CXM-Experience), the podcast that challenges you to change your perspectives about marketing, advertising, and digital channels. 

Join Sprinklr CXO Grad Conn and his guests for tips, insights, and strategies aimed at helping you embrace the new marketing world where customers are connected and empowered like never before — it's a Copernican shift that puts your customer in the center of the marketing universe. The podcast is occasionally irreverent, possibly contrarian, but always entertaining and informative. 

The Copernican Shift. Mapping perception to reality since 1543.