Part 2 of our look back at the mid-century modern TWA Hotel at JFK airport. If you ever find yourself at JFK with time to spare, it’s absolutely worth a visit. It’s an immersive experience that takes you back to the glory days of air travel. They’ve spared no expense in recreating exquisite details from the 1960s, right down to the penny tiles and 5-cent payphones. It’s a lesson for all of us — when it comes to customer experience, the little things matter.