Over past few months, we had the opportunity to speak to some of the most revered CX experts and influencers on what it takes to meet and exceed customer expectations at a time where it’s needed most. 

Customer Strategist Journal Editor Liz Glagowski rounded up the best insights from our first ever live LinkedIn event, “CX Bites: Influencer Insights into the Future of CX,” to highlight the top tips needed for succeed. Here is a quick preview of the webinar.

Tell Authentic Stories: A TikTok Marketing Primer

"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.