Digital transformation is a critical business strategy a  and companies are looking to leaders to help them transform. In an interview on Regalix TV’s Center Stage show, TTEC Digital President Jonathan Lerner discussed the importance of leadership to  to help brands forge ahead with a digital-first approach.

CEOs Reimagine Business in a Post-Pandemic World

"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.